Phyllida’s first professional work as a researcher was with the Greater London Council (GLC), where she was a member of the Policy Studies Unit, looking at the impact of the GLC’s spending on sport and then the arts and was a contributor to Campaign for a Popular Culture (1986). Her first individual commission was to produce, for Merseyside Arts, an accessible summary of John Myserscough’s report, The Economic Importance of the Arts on Merseyside (1987). She was Research Officer at the National Campaign for the Arts (1987-88) before being commissioned by the Arts Council of Great Britain to research and write Percent for Art: a review (1992) as part of the Arts Council’s percent for art campaign. She has designed and delivered a wide range of research projects, alone and with colleagues, for Arts Council England, the Higher Education Funding Council, the Community Foundation, Tyne & Wear and Northumberland, the Royal Scottish National Orchestra, the Esmée Fairbairn Foundation and the Joseph Rowntree Charitable Trust, among others.